Privacy Policy

#hotelname
#address
Email: #email
Phone: #phone

This Privacy Policy explains how we collect, use, and protect your personal data when using our booking services.

1. Data Controller

The data controller is #hotelname, responsible for processing your personal data.

2. Data We Collect

  • Full name
  • Email address
  • Phone number
  • Billing details
  • Booking details
  • IP address and browser data

3. Purpose of Processing

Your data is processed for:

  • Managing reservations
  • Processing payments
  • Customer communication
  • Legal compliance

4. Legal Basis

Processing is based on:

  • Contract performance (booking)
  • Legal obligations
  • Legitimate interest

5. Data Sharing

Your data may be shared with:

  • Payment processors (e.g. Netopia)
  • IT service providers
  • Authorities when required by law

6. Data Retention

Data is retained only as long as necessary for legal and operational purposes.

7. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability

8. Contact

For any requests, contact us at: #email

Last updated: #date