Terms & Conditions

#hotelname
#address
Phone: #phone
Email: #email

These Terms & Conditions govern all reservations made through this booking engine. By completing a reservation, you agree to the terms outlined below.

1. Reservations

All reservations are subject to availability and confirmation by #hotelname. A reservation is considered confirmed only after a confirmation email has been sent to the guest.

2. Rates and Taxes

All rates displayed are in the selected currency and include applicable taxes unless otherwise stated. Local or city taxes may apply and must be paid at the property if required by law.

3. Payment Terms

Payment conditions depend on the selected rate plan:

  • Flexible rates: payment may be made at the hotel.
  • Non-refundable rates: full prepayment is required at the time of booking.

The hotel reserves the right to pre-authorize or charge the provided payment method.

4. Cancellation and Modification

Cancellation policies vary depending on the selected rate:

  • Flexible bookings: may be cancelled free of charge within the allowed period.
  • Non-refundable bookings: cannot be cancelled or modified. The full amount will be charged.

5. No-show Policy

If the guest does not arrive and has not cancelled the reservation, the booking will be treated as a no-show and charged according to the rate conditions.

6. Check-in and Check-out

Check-in time: as specified by the hotel.
Check-out time: as specified by the hotel.

Early check-in and late check-out are subject to availability and may incur additional charges.

7. Guest Responsibilities

Guests are responsible for:

  • Providing accurate booking information
  • Respecting hotel rules and policies
  • Any damage caused to the property during their stay

8. Children and Extra Beds

Policies for children, baby cots, and extra beds depend on room type and availability. Additional charges may apply.

9. Pets

Pets are allowed only if confirmed in advance and may be subject to additional charges or restrictions.

10. Liability

#hotelname is not responsible for loss, theft, or damage to personal belongings, except where required by law.

11. Force Majeure

The hotel is not liable for failure to perform obligations due to events beyond its control, including natural disasters, government actions, or other unforeseen events.

12. Data Protection

Personal data is processed in accordance with the Privacy Policy.

13. Governing Law

These Terms are governed by the laws of the country where the hotel operates. Any disputes will be handled by the competent courts of that jurisdiction.

14. Contact

For any questions regarding these Terms, please contact:

#hotelname
Email: #email
Phone: #phone

Last updated: #date